Jeunesse is committed to the health and safety of our Distributors and staff. After careful consideration, given the continuous spread of COVID-19 and the many travel restrictions in place around the world, we have unfortunately deemed it necessary to cancel our Iceland Incentive Trip.

For those who qualified for the trip, we will be in touch in the coming weeks with information on how you will be rewarded in lieu of travel to Iceland.

We know this is disappointing news; however, we do believe it is the best decision for everyone’s health and safety.

Thank you,

Asia Pacific & Africa

Qualification period: 1 Sept. 2019-31 Jan. 2020

At Jeunesse, the benefit of being an entrepreneur is the freedom to:



in opportunities outside of the traditional 9-to-5 job


new memories with loved
ones and colleagues


the world beyond
our backyard

Each year, we reward Jeunesse Distributors
with the chance to do just that with

Jeunesse rewards Distributors who meet qualifications with the opportunity to travel. In 2020, we’ll invite our hardest-working Distributors in Asia-Pacific & Africa to join us in Reykjavik, Iceland.

Reykjavik, Iceland is your ticket to adventure, and Jeunesse is making that dream come true! Get ready to explore the natural wonders of this captivating city and breathtaking landscape. As one Jeunesse Family, we’ll explore national parks, glaciers and waterfalls while also taking time to soak in the thermal waters of the Blue Lagoon and chase the Northern Lights. You won’t want to miss this trip. Aim to qualify, so you can experience it all in Reykjavik, Iceland.

See the qualification details for this Sales Incentive Trip here.

If you still have questions, please contact Customer Support at 321-275-7171 or your VIP Representative.

Qualification & RSVP

How do I know whether I qualify for a Sales Incentive Trip in 2020?

Please see the policy document found in Jcloud™/[Region]/[Language] for details of how to qualify. You will also see an RSVP button next to the trip in Reports/Distributor Reports/[Trip Name] if you’ve qualified.

Once I’ve been notified that I’ve earned the trip, how do I RSVP and register?

For Distributors in Asia-Pacific & Africa, please click the RSVP button next to the trip in Reports/Distributor Reports/[Trip Name] and follow the prompts in your email invitation to register via the online RSVP form. If you have not received an email invitation, please reach out via We ask that you provide as many answers to the registration questions as you can. It will help us provide a wonderful experience for you and your guest, should you bring one.

What is my deadline to RSVP?

1 February 2021

What happens if I cannot attend?

If you cannot attend — though we sincerely hope you can — you will forfeit the trip. The trip is nontransferable and has no cash value.

What happens if I confirm that I am coming and then need to cancel?

Jeunesse must receive notification of any cancellations for the Asia-Pacific & Africa Sales Incentive Trip 2020: Reykjavik by 28 February 2021. Any trip earner who cancels after this date will be charged a cancellation fee of $1,400 USD per person via a Wallet deduction. Should your Wallet not have enough funds for the full deduction at once it will be reduced by whatever amount is available until the full amount has been deducted. Should you confirm that you are attending and not show up, the same process applies.

What happens if I do not confirm that I am coming, and I show up anyway?

We want to give you the trip you deserve! In order to do that, we must know in advance that you are coming so we can arrange the proper accommodations. Unfortunately, we cannot guarantee accommodations for those who choose to attend without providing an RSVP by 1 February 2021.

What if I want to bring an additional guest(s), but I only qualified for a trip for one?

While we encourage every member of our Jeunesse Family to work toward joining us on our Sales Incentive Trips, we can only grant you the specified trip(s) you earned through the promotion. We do welcome additional guests within certain guidelines outlined in our policy document found in Jcloud/[Region]/[Language]. If you’d like to bring an additional guest within these guidelines, please let us know before the deadlines listed here, and according to the details outlined in the policy document.

RSVP: 1 February 2021
Additional guest requests: 1 February 2021
Cancellation: 28 February 2021
While we never expect to cancel or postpone any of our trips, should any unforeseen circumstances arise that would require us to cancel or postpone your incentive, we highly recommend that you purchase travel insurance to cover any costs that you incur related to the trip such as flights. Jeunesse will not reimburse any out of pocket costs that a distributor incurs for themselves or their guests should a trip be canceled or postponed.

Travel & Flight Details

Do I need a visa or passport?

It is highly recommended that you check with your local embassy or your trip destination embassy to determine whether a visa is needed and whether there is a cost associated.

If you need to request a visa letter, please email

What happens if I did not get the proper travel documents (such as a visa) or do not have the appropriate passport documentation and am denied boarding of my flight?
The proper travel documents are your responsibility. Should you not procure the appropriate travel documents and are denied boarding and not able to attend the trip, you will forfeit the value of the trip as well as your airfare voucher and the cancellation fee will apply.
How are flights booked?

Once you’ve submitted your RSVP through the online registration system, you are responsible for booking your own flights. We recommend booking as early as possible to get the best rates, so you’ll have more to spend on souvenirs!

How and when will I receive my travel voucher for my flights?
Once you have booked your flight, please upload the receipt in Joffice™ under “Members Only,” then “Uploads.” Reimbursements can take up to 30 days after the close of the trip and are only issued to Distributors who attended the trip.
How much will I be reimbursed for my flight?

We will reimburse you the value of the earned airfare voucher. Reimbursements will be issued 30 days after the close of the trip, after you have uploaded the receipt(s) to the “Uploads” section in Joffice.

While we know business class can be tempting, should you choose to purchase a ticket priced higher than the value of your voucher, you will be responsible for the difference.

Are airport transfers provided?

Ground transportation for trip earners between the airport and hotel will be provided roundtrip. Transfers will only be provided on the main arrival and departure dates. Should you choose to arrive earlier or stay later, transfers will not be provided. For more information, trip earners should refer to the FAQs in Joffice or

Accommodation & Trip Details

Where will I be staying?

Please be sure to check and keep an eye on your Jeunesse email account for information about your hotel arrangements. But, have no doubt, we’ll be sure you’re staying in style.

Will there be guides who speak my language?

We will provide in-language guides based on country attendance, depending on availability. We will also have plenty of Jeunesse staff on hand to help you with your questions.

Are all meals included?

Breakfast will be included at the hotel every day, so be sure not to skip the most important meal of the day! There will be at least one lunch and one dinner where you will be on your own to explore the city and eat where you’d like, so we recommend you bring at least $100 USD for these meals.


Day 1

All day: Scattered arrivals

Transfer from the Keflavík International Airport (KEF) to your hotel will be provided by Jeunesse pending receipt of flight information by deadline.

Evening: Welcome Reception


Day 2

Morning/Afternoon: Various activities or day at leisure, depending on group


Day 3

Morning/Afternoon: Various activities or day at leisure, depending on group


Day 4

Morning/Afternoon: Various activities or day at leisure, depending on group

Evening: Farewell Gala


Day 5

All day: Scattered Departures

Transfer from your hotel to Keflavík International Airport (KEF) to be provided by Jeunesse pending receipt of flight information by deadline.

Complete itinerary details will be provided soon.

When will I know what we will be doing during the week?
As we finish planning your getaway, make sure to regularly check the website pertaining to your trip for a full itinerary. Once you arrive at your hotel, you can pick up a printed itinerary and some fun swag at the hospitality desk, where a Jeunesse representative will be present.


When will details about on-site COVID-19 requirements, such as testing prior to the event, and safety protocols be communicated?
Because information about COVID-19 is rapidly changing, we plan to send attendees information regarding on-site COVID-19 safety requirements and protocols approximately 30 days prior to the beginning of the trip.
In 2019, nearly 25,000* distributors qualified for an incentive trip.
*This is about 8% of all distributors who earned at least 1 travel point.

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